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QUESTION 11
You configured a Mac with OS X Mountain Lion to share its connected USB printer over the network. Why might a Windows user be unable to print to the shared printer?
A. The printer needs to be selected in the Print Sharing control panel on the Windows computer.
B. The Windows computer hasn’t been upgraded with the appropriate Service Pack.
C. Apple Print Services for Windows hasn’t been installed on the Windows computer.
D. OS X Mountain Lion doesn’t support sharing printers with Windows computers.

Correct Answer: D
QUESTION 12
In order to bind your Mac to your company’s Active Directory server, you will need to enter the address of the Active Directory Domain, and _____________.
A. the domain name associated with your Mac
B. the Ethernet ID of your Mac
C. an Active Directory admin user name and password
D. your e-mail address

Correct Answer: C
QUESTION 13
You want to migrate documents from a Windows computer to a new MacBook using Migration Assistant. Which step will prepare for that migration?
A. Connect an external hard drive to the Windows computer.
B. Connect both computers to the same network.
C. Connect the MacBook and the Windows computer to one another using a USB cable.
D. Start up the MacBook in target disk mode and connect the computers with a USB cable.
Correct Answer: B
QUESTION 14
A default installation of OS X supports VPN over which THREE protocols? (Select 3 responses.)
A. SMTP
B. MPLS
C. LDAP
D. PPTP
E. L2TP over IPsec
F. VPNP
G. Cisco IPsec

Correct Answer: DEG
QUESTION 15
A MacBook Pro with Retina display has an unknown firmware password. How can you reset the password?
A. Take the MacBook Pro to an Apple Retail Store or Apple Authorized Service Provider.
B. Start up the MacBook Pro from the Recovery Disk and choose Reset Firmware Password from the Utilities menu.
C. Turn off the MacBook Pro, open it and change the configuration of its physical memory modules, then close it andturn it on again.
D. Start up the MacBook Pro and click Enter Master Password at the login window. Enter the computer’s masterpassword, and click Reset Firmware Password.
E. In System Preferences, click Start Up Disk, authenticate with an administrator account password, and click ResetFirmware Password.

Correct Answer: B
QUESTION 16
Two days ago you connected a new USB hard drive to your Mac. Which procedure will configure Time Machine to back up your data to the USB drive?
A. Drag the USB hard disk icon from the desktop onto the Time Machine icon in the Dock.
B. Click the Time Machine icon in the Dock, select the new USB hard disk as the backup destination, choose ZIP fromthe Backup Format list, and click Start.
C. In System Preferences, click Time Machine, then click Select Disk, select the USB hard disk, and click “Use forBackup.”
D. Drag the USB hard disk icon from the desktop onto the Time Machine icon in the /Applications/Utilities/ folder.

Correct Answer: C
QUESTION 17
Which files on a Mac does Time Machine, in its default configuration, NOT back up?
A. Applications
B. Files in ~/Sites/
C. Fonts installed in /Library/
D. Documents that you manually copied to the Time Machine volume

Correct Answer: D
QUESTION 18
Which password was generated by choosing “Letters & Numbers” from the Type menu in Password Assistant?
A. mBOLq9dWSMLE
B. 741632465697
C. *90CJTLZ-oR’
D. chap5\soiree

Correct Answer: A
QUESTION 19
You are using the Mail assistant on your Mac to add a Mail account that will access email from an Exchange account. Which TWO other types of data can you simultaneously configure OS X to access? (Select 2 responses.)
A. System keychains
B. Contacts
C. Browser bookmarks
D. Instant messaging accounts
E. Calendars
F. Network user accounts

Correct Answer: BE
QUESTION 20
From your Mac, you want to access mail, calendars, and contacts served by a Microsoft Exchange Server. What is the earliest version of Exchange Server for which Mountain Lion provides built-in support for this task?
A. Microsoft Exchange Server 2000 with Service Pack 4
B. Microsoft Exchange Server 2007 with Service Pack 1 Update Rollup 4
C. Microsoft Exchange Server 2003
D. Microsoft Exchange Server 2010
E. Microsoft Exchange Server 2003 with Service Pack 2

Correct Answer: D
QUESTION 21
Which statement about Messages is true?
A. Without installing any additional software, Messages can be configured to use a Google Talk account.
B. Messages requires users to have an Apple ID account.
C. Without installing any additional software, Messages can be configured to use a Microsoft Live Messenger Talkaccount.
D. If a Mac user using Messages wants to exchange instant messages with a Windows user, the Windows user mustinstall the Messages application.

Correct Answer: A
QUESTION 22
Using the Finder’s “Connect to Server” command on your Mac, you try to connect to a Windows file server, but receive an error message that there was a problem connecting. Which statement presents the most likely cause of this problem?
A. You must type “smb://” before the server address in the “Connect to Server” dialog to access a Windows file server.
B. It is not possible to access a Windows file server using the “Connect to Server” command.
C. You must install Boot Camp on your Mac to access a Windows file server using the “Connect to Server” command.
D. You must turn on Windows Support in the Sharing pane of System Preferences to access a Windows file serverusing the “Connect to Server” command.
Correct Answer: A
QUESTION 23
In the context of computers on a network, what does “bind” mean?
A. Configure a computer to use a network account server.
B. Configure a computer to connect to a network.
C. Configure a computer to prevent it from accessing data on the network.
D. Configure a firewall on a computer to restrict inbound traffic.
Correct Answer: A QUESTION 24
Which of these provides directory and authentication services for Windows Server?
A. Active Directory
B. Exchange Directory
C. Open Directory
D. LDAP Directory

Correct Answer: A QUESTION 25
What happens if you select “Block all incoming connections” in the Firewall service options in OS X?
A. Files on your Mac that are shared using Personal File Sharing will be inaccessible to users on the network.
B. The Mail application on your Mac will no longer receive incoming messages from a mail server.
C. File servers on your local network will not be visible in the Finder’s network browser.
D. Your Mac will NOT be able to obtain an IP address from a DHCP server.

Correct Answer: A QUESTION 26
Which statement accurately describes the function of FileVault 2?
A. It keeps a journal that tracks all changes to a user’s files.
B. It encrypts a disk’s contents.
C. It backs up a user’s data to a specified volume on a specified schedule.
D. It stores a user’s home folder as an encrypted disk image.

Correct Answer: B QUESTION 27
Review the screenshot, and then answer the question below.

You have a Mac with the user accounts shown in the screenshot above. You want to configure the Mac to connect to an Active Directory server. In order to perform the configuration, you must authenticate as _____________.
A. Chris
B. Bob
C. Sam
D. Pat

Correct Answer: C
QUESTION 28
Diego wants to run a Windows-based application on a MacBook Pro. What is a valid reason for him to use Boot Camp to do so, rather than a virtual solution like Parallels or VMWare Fusion?
A. Boot Camp lets Diego switch between OS X and Windows applications instantly, whereas virtual solutions requireDiego to restart his MacBook Pro in order to switch between the two environments and their applications.
B. Boot Camp does NOT require Diego to buy and install Windows in order to run Windows-based applications,whereas virtual solutions do.
C. Diego can buy Boot Camp on the App Store for $9.99, which is less expensive than the virtual solutions.
D. Boot Camp runs natively without hardware-resource contention on Mac computers, so Diego will see better overallperformance with Boot Camp than with virtual solutions.

Correct Answer: D
QUESTION 29
Which protocol CANNOT be used to print from a Mac with OS X Mountain Lion to a network printer?
A. AppleTalk
B. SMB
C. IPP
D. HP JetDirect
E. LPD

Correct Answer: A
QUESTION 30
What is the role of Bonjour in the Messages application?
A. To discover other Messages users on the local network
B. To communicate with AIM chat accounts
C. To communicate with GoogleTalk accounts
D. To stream video between Messages users

Correct Answer: A
QUESTION 31
You are using Boot Camp to install Windows on your OS X Mountain Lion Mac. You will need an installation disc for _____________.
A. Windows 7 or later
B. Windows Vista or later
C. Windows XP or later

Correct Answer: A
QUESTION 32
Moments ago you connected a new FireWire hard drive to your Mac. Which procedure will configure Time Machine to back up your data to the FireWire drive?
A. Click “Use as a Backup Disk” in the Time Machine alert dialog that appears when you connect the FireWire harddrive.
B. Drag the new FireWire hard disk icon from the desktop onto the Time Machine application icon in the / Applications/Utilities/ folder.
C. Open Time Machine, select the new FireWire hard disk as the back up destination, choose ZIP from the BackupFormat list, and click Start.
D. Drag your home folder to the new FireWire hard disk icon on the desktop.

Correct Answer: A
QUESTION 33
You configured a Mac to print to a network printer that has a duplex unit. When you choose Print, the Print dialog does not display the two-sided printing option. To enable two-sided printing, you must _____________.
A. choose Print from the File menu, choose Printer Features from the Print Options pop-up menu, and then selectDuplex Printing Unit in the pane on the left
B. open Print & Scan preferences, select the printer, and then select Duplex Printing Unit in the pane on the left
C. choose Page Setup from the File menu, choose the printer from the Printer pop-up menu, then select DuplexPrinting Unit
D. open Print & Scan preferences, select the printer, click Options & Supplies, click Driver, and then select DuplexPrinting Unit

Correct Answer: D
QUESTION 34
In OS X, the “Connect to Server” command in the Finder supports which TWO of these network file protocols? (Select up to 2 responses.)
A. P2PP
B. NCP
C. AFP
D. FTP
E. ADC

Correct Answer: CD
QUESTION 35
You are using Boot Camp to install Windows on a Mac. In addition to a Windows installation disc, you need a(n) _____________.
A. OS X Mountain Lion installation disc
B. PC with Windows 7 installed
C. blank CD or DVD, or external drive formatted as MS-DOS
D. UFS-formatted partition on the Mac

Correct Answer: C
QUESTION 36
You have installed Boot Camp and Windows on your Mac. Which OS X System Preferences pane lets you set up the Mac to boot into Windows by default?
A. Users & Groups (Login Items tab)
B. Accessibility
C. Boot Camp
D. Startup Disk

Correct Answer: D QUESTION 37
Review the screenshot, and then answer the question below.

Using the interface shown in the screenshot above, how can you make a Mac generate a random password for you?
A. Click the Key icon to launch Password Assistant, and choose Random from the Type pop-up menu.
B. Control-click in the New Password field, and choose Random from the New pop-up menu.
C. Click the Change Password button, and choose Random from the New pop-up menu.
D. Option-click in the New Password field, and choose Random from the New pop-up menu.

Correct Answer: A QUESTION 38
You have installed Boot Camp and Windows on your Mac. Which Windows tool lets you set up the Mac to boot into OS X by default?
A. Boot Camp utility
B. Windows Boot Camp control panel
C. Mac OS Startup utility
D. Windows Startup control panel

Correct Answer: B QUESTION 39
What Windows Server technology provides directory and authentication services?
A. Exchange Directory
B. LDAP Directory
C. Active Directory
D. Open Directory

Correct Answer: C QUESTION 40
Which statement about iChat is true?
A. iChat can be configured to use a Google Talk account.
B. In order for a Mac user to use iChat to exchange instant messages with a Windows user, the Windows user must install iChat.
C. iChat can be configured to use a Microsoft Live Messenger account.
D. iChat requires users to have an Apple ID account.

Correct Answer: A
QUESTION 41
In OS X Lion, where can you set the firmware password?
A. In the Firmware Password utility in the Utilities folder
B. In the Users & Groups pane of System Preferences
C. In the Firmware Password utility, after booting from the Recovery partition
D. In the Security pane of System Preferences

Correct Answer: C
QUESTION 42
You are NOT able to access a Windows file server using your OS X computer’s “Connect to Server” command. What is a possible cause of this problem?
A. You need to select the “Windows support” option in the Sharing pane of System Preferences before accessing a Windows file server.
B. You need to prefix the Windows server address with “smb://” in the “Connect to Server” dialog.
C. It is NOT possible to access Windows file servers using the “Connect to Server” command.
D. You need to install Boot Camp on your OS X computer before accessing a Windows file server.

Correct Answer: B
QUESTION 43
What is POP’s role in email transactions?
A. It lets mail clients retrieve email from the mail server.
B. It transfers outgoing email from the sender’s mail server to the recipient’s mail server.
C. It translates IP addresses into domain names, and vice versa
D. It provides user account information, including the email address associated with a particular user account.
Correct Answer: A
QUESTION 44
In the context of computers on a network, what does “bind” mean?
A. Configure a computer to connect to a network account server.
B. Configure a firewall on a computer to restrict inbound traffic
C. Remove data from a hard disk so that the computer can be recycle
D. Restrict access to the files on a local hard disk.
E. Configure a computer to prevent it from accessing data on the network.
Correct Answer: A
QUESTION 45
You have a Mac Pro with an unknown firmware password How can you reset the password?
A. Start up the Mac Pro from the Recovery volume and choose Reset Firmware Password from the Utilities menu.
B. Start up the Mac Pro and click Enter Master Password at the login window. Enter the computer’s master password, and click Reset Firmware Password
C. In System Preferences, click Start Up Disk, authenticate with an administrator account password, and click Reset Firmware Password
D. Turn off the Mac Pro, open it and change the configuration of its physical memory modules, then close it and turn it on again.

Correct Answer: D
QUESTION 46
What is SMB?
A. A protocol used by iChat for video conferencing.
B. A protocol used to provide Windows computers access to shared files.
C. A protocol used to share a Mac screen with other computers.
D. A protocol used to send email messages.

Correct Answer: B
QUESTION 47
Which password could have been generated by the “Memorable” option in Password Assistant?
A. 261508614394
B. 5WW1ou5CCcDn
C. bag0\copers
D. hyeleliehdau
E. wua&*T\EsXCX

Correct Answer: C

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